Installation Support Technician
Location: Newtown
Salary: From £28,000 per year, DPE
Contract Type: Full-time

Schedule:
Monday to Friday, Day shift, with on-call rota to provide intermittent weekend support.

DMOS People, a leading recruitment consultancy in Shropshire, is proud to be recruiting for an Installation Support Technician on behalf of a forward-thinking, family-owned business located in Newtown. This is an exciting opportunity to work with innovative technology supporting installations at top-tier sports clubs and attractions worldwide.

About the Role

As an Installation Support Technician, you will provide technical customer support and manage the installation and maintenance of touchscreen kiosks and related equipment. This varied role allows you to contribute directly to enhancing the customer experience for high-profile clients.

Key Responsibilities

• Collaborate with the Operations Lead to prepare and brand all components for installation.
• Assemble, brand, and configure kiosks, print stations, and touchscreen displays for rapid deployment.
• Train on-site staff in product assembly, printer consumables, FAQs, and troubleshooting techniques.
• Participate in an on-call rota to provide intermittent weekend support, ensuring continuous technical support for customers outside regular hours.
• Offer first-line support for hardware and software issues, ensuring minimal downtime.
• Assist with updating and maintaining kiosk app designs using CSS coding for styling and presentation.

What We’re Looking For

Key Skills and Attributes

High attention to detail and a logical approach to fault finding.
Strong knowledge of IT with a keen interest in software and development.
Team player with the ability to motivate and support colleagues.
Proactive problem-solving skills with a customer-first mindset.
Valid driving license for on-site visits.
Willingness to learn CSS coding (prior CSS knowledge is desirable).
Excellent organisational skills with the ability to manage multiple tasks.

How to Apply

If you’re a motivated, detail-oriented professional with a passion for technology and customer support, DMOS People would love to hear from you. Simply click apply or contact Charlotte on…

📧 Email: Charlotte at charlotte@dmospeople.com
📞 Call: 01743 211760

Relocation assistance is available for candidates able to commute or relocate.

Take the next step in your career and join a team that values innovation and collaboration.

Internal Customer Support

Location: Newtown
Working Hours: Monday to Friday, Days

DMOS People, a leading recruitment consultancy in Shropshire, is thrilled to partner with a well-established family-owned manufacturer located in Newtown. We’re recruiting an Internal Customer Support professional to join their energetic sales team and play a key role in maintaining excellent customer relationships while driving sales growth.

About the Role

As part of the sales team, you’ll be the cornerstone of customer support, managing a portfolio of accounts and ensuring customer satisfaction at every interaction. Your key responsibilities will include:

• Account Management: Build and develop relationships with existing customers to increase their annual spend.
• Administrative Support: Collaborate with the external sales team to process orders, prepare quotations, manage CRM (Pipedrive), and follow up on opportunities.
• Customer Communication: Respond to customer queries promptly and professionally, providing an outstanding service experience.
• Upselling: Identify opportunities for upselling and actively pursue them.
• Complaint Management: Handle customer complaints following company procedures, ensuring resolution and satisfaction.
• Meeting Preparation: Arrange and attend customer meetings, prepare action points, and follow through to sales alongside the Business Development team.
• Sales Reporting: Analyse sales reports to identify trends and opportunities.
• Sample Management: Organize and send product samples, following up with customers to secure sales.

In this role, you’ll meticulously use company systems like OrderWise, Complaints Tracker, and Pipedrive while adhering to internal procedures.

What We’re Looking For

Key Skills and Attributes:

• A positive, ‘can-do’ attitude with a passion for customer service.
• Fully competent with IT systems and CRM software.
• Strong organizational skills to manage tasks and handle large volumes of emails effectively.
• Excellent problem-solving abilities and a proactive approach to meeting customer needs.
• Business acumen and a willingness to understand customer operations.
• Friendly and professional communication skills, with an engaging telephone manner.
• Enthusiasm to learn and grow in the role.
• Awareness of global trade, time zones, and cultural differences.
• A team-oriented mindset, contributing positively to the sales team’s success.

Desirable Experience:

• Experience in customer service, account management, or sales.
• Familiarity with sales reporting and CRM tools like Pipedrive.

What our client offers:

• An energetic sales team with a supportive and collaborative office culture.
• The opportunity to work with a global customer base and develop key professional skills.
• A welcoming and engaging work environment that values growth and contribution.

How to Apply:

If you’re ready to take on this dynamic role, DMOS People would love to hear from you!

You can click apply here on our website, or...

📧 Email: Charlotte at charlotte@dmospeople.com
📞 Call: 01743 211760

We welcome applications from candidates of all backgrounds and will provide a full job description upon request.

Wills and Probate Solicitor / Legal Adviser

Location: Whitchurch
Hours: Full-time
Salary: Competitive, dependent on experience

DMOS People, a recruitment consultancy based in Shropshire, is delighted to collaborate with a respected law firm in Whitchurch to recruit a Wills and Probate Solicitor / Legal Adviser. This is an excellent opportunity to join a supportive, forward-thinking firm committed to exceptional client service and professional development.

About the Role

As part of the Wills and Probate Team, you will handle a diverse range of private client matters, including:

• Drafting wills, powers of attorney, and administering estates.
• Advising on probate, trust administration, and inheritance tax (IHT) planning, including complex estates and agricultural or business interests.
• Balancing a busy caseload while maintaining exceptional client care and adhering to high professional standards.

The role also offers opportunities to contribute to business development activities, including networking and blog writing, and to assist in mentoring junior staff members.

What We’re Looking For

Essential:

• Qualifications: Qualified Solicitor or Chartered Legal Executive.
• Experience: 3+ years PQE in wills and probate/private client matters, with a strong understanding of statutory and regulatory requirements.
• Skills: Proficiency in Microsoft 365 applications, effective use of IT systems, and legal case management software.
• Proven ability to manage a full caseload, prioritize tasks, and meet deadlines with accuracy and attention to detail.

Desirable:

• Qualifications: STEP accreditation or membership of relevant panels.
• Familiarity with the Law Society Conveyancing Quality Scheme.
• Experience supervising junior team members.

About You

• Client-Focused: You are committed to delivering exceptional service and building lasting client relationships.
• Organized: You excel under pressure, meeting deadlines with accuracy and efficiency.
• Collaborative: You thrive in a team-oriented environment and are eager to support and mentor colleagues.
• Proactive: You take initiative to grow your expertise and contribute to business development activities.
• Professional: You handle confidential information with integrity and adhere to all regulatory and compliance requirements.

How to Apply

If you’re ready to take the next step in your legal career, DMOS People would love to hear from you.

You can click apply here on our website, or...

📧 Email: Charlotte at charlotte@dmospeople.com
📞 Call: 01743 211760

We welcome applicants from all backgrounds and will provide a detailed job description upon request.

Commercial Property Solicitor / Legal Adviser

Location: Shrewsbury

Hours: Full-time or part-time considered

Salary: Competitive, dependent on experience

DMOS People, a leading recruitment consultancy based in Shropshire, is proud to partner with a highly regarded law firm in Shrewsbury to recruit a Commercial Property Solicitor / Legal Adviser. This is a fantastic opportunity to join a forward-thinking firm and thrive in a collaborative and supportive environment.

About the Role

You’ll be joining the firm’s Commercial Property Team, where you’ll manage a diverse caseload of legal matters, including:

• Acquisitions, landlord and tenant matters, agricultural property, woodlands, and telecoms.
• Negotiating and preparing leases, easements, tenancy agreements, and other key legal documents.
• Balancing your caseload while delivering exceptional client care and upholding high professional standards.
•  

Additionally, the role offers opportunities for business development and mentoring junior team members, allowing you to enhance your leadership and networking skills.

What We’re Looking For

• Qualified Solicitor or Chartered Legal Executive.
• 3+ years PQE in commercial property.
• Familiarity with the Law Society Conveyancing Quality Scheme.
• Commercial awareness of the regional property market.
• Experience supporting or supervising junior staff.
• Familiarity with legal case and client relationship management systems.
• Proven ability to manage time effectively, prioritize tasks, and meet deadlines.

About You

• Detail-oriented: You produce accurate work under pressure.
• Client-focused: You’re passionate about delivering outstanding service.
• Collaborative: You thrive in team settings and enjoy supporting colleagues.
• Proactive: You’re motivated to develop your skills and expertise further.

How to Apply

If you’re ready to take the next step in your career, DMOS People would love to hear from you.

You can click apply here on our website, or...

📧 Email Charlotte at charlotte@dmospeople.com

📞 Call 01743 211760

We welcome applicants from all backgrounds and will provide a full job description upon request.